We want to make sure you love our products, and quality is a priority. If there is a substantive printing error, we can arrange to replace or refund your faulty issue. For any printing error issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at support@outcastcomics.com. This quick and simple step will help us provide a speedy resolution.

Due to the nature of periodicals, we do not accept general returns for comic book media. We are, also, not responsible for shipper mishandling. However, much care is taken to preserve your physical comic books. Each issue is shipped within a protective bag with a backing board insert, as well as being lined with a removeable, perforated cover guard.

Please read below for more details:

Cancellations

Product Orders Cancellation Policy

If you wish to cancel or amend your order of a physical item, please use the link provided in your confirmation email. You can edit your order at any time before it is shipped.

After you’ve received your order of any physical comic book, please address any printing error issues, immediately. 

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Membership Subscriptions Cancellation Policy

You can cancel your membership at any time via your Billing page. Please note that cancellations will take effect after your current membership subscription period ends. There is no refund or cancellation for the current membership subscription period. 

Refunds Policies

Product Orders Refund Policy

Because our physical products are mainly periodicals, we cannot issue refunds, returns, or exchanges for these types of orders except for those with printing error issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue. Digital downloads are non-refundable.

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Donations and Tips Refund Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Membership Subscriptions Cancellation Policy

Membership subscriptions are non-refundable. You can always cancel your membership at any time, and this cancellation will take effect at the end of your membership subscription period. There is no refund for the current membership subscription period that is ongoing. 

Locked Messages Refund Policy

Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at support@outcastcomics.com. We’ll be happy to troubleshoot the problem and find a resolution for you. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Orders

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.